Services

Performance Improvement

Overview

Organisations are continually forced to modify what they do and how they do it in order to maintain or improve their economic vitality. Setting performance standards and measuring performance can help to identify where a company falls short of a desired level.

Management needs to determine priorities for improvement and then relentlessly drive these changes. Setting clear objectives provides the drivers for performance improvement and embeds changes into the organisational culture so that change becomes the norm.

Our client needs

When change is introduced, whether it is on a large scale or through small incremental changes, individuals are challenged at different levels. Successful performance improvement lies in the reaction of the people and depends on a workforce that is sufficiently educated, trained and motivated to carry out the tasks required of it.

User engagement is an important component of the change management plan as it manages end user ownership and accountability.

How we help

The result of applying change management, or managing the people aspects of change, is the achievement of intended results and outcomes of the project.

We have a reliable method of determining, at the early stages of any project, the impact that a change will have on the business.

During the early planning stages, we gather relevant information to determine the “as is” situation which provides a baseline to measure future results against.

User engagement is planned in line with project timelines and milestones and is designed to monitor progress, provide support and track and measure results and produce clear outputs and deliverables.

We are well experienced to evaluate training programmes and recommend improvements if required.

Throughout the process we provide concise reports which clearly depict the status of the change and relevant information to take pro-active measures to address issues.