Innovation is the application of better solutions to meet new or existing requirements, accomplished through more effective products, processes, services, technologies or ideas.

In the organisational context, innovation is linked to positive changes in efficiency, productivity, quality, competitiveness, market share, and others. Positive organizational culture is complementary in enabling organisations to translate innovation into tangible performance improvements.

Information technology and changing business processes and management style can produce a work climate favorable to innovation.

Our client needs

Once the need for change has been identified and planned, change agents are faced with varied and unexpected obstacles in their efforts to implement their new solutions.

Changes that affect a large amount of people, who may be spread far and wide, need careful attention to ensure that the transfer of knowledge, information and support is reliable and correctly timed.

Changes that are radical and complex in nature are risky as they usually demand a steep learning curve or a paradigm shift in thinking, which typically creates anxiety and resistance among users.

Leaders of change often underestimate the effort required to have employees adopt the changes that they assume are straight forward, believing that these need very little explanation. They then face a lack of buy-in, frustration and complaints.

If information is not clearly communicated right from the beginning of the project, the speed of adoption and ultimate utilization will be slowed down and the organisation will face potential financial loss due to a decrease in productivity.

How we help

Working collaboratively, we partner with our clients through a staged process, with clearly defined milestones, deliverables and outcomes. Our methodologies and tools ensure a solid fact base is established at each stage of the journey to provide management with the confidence to make difficult decisions.

Every change initiative is unique and therefore the strategy to manage the change must also be unique.

We work with people at an individual, team and organisational level always placing ourselves as a neutral party. Our objective viewpoint helps to build confidence and encourages personal involvement and commitment among those who are either moving through or driving the transition.

The Circle Way team is well experienced in terms of developing and implementing communication strategies, as without this change is impossible and change management fails.